Periods and renewal
Periods define when an entitlement starts, ends, expires, or renews. Renewal turns one coverage period into the next according to the configured rules and business decision.
Users should be able to see whether an entitlement is current, expired, renewable, or waiting for renewal work.
Renewal modes
Section titled “Renewal modes”A renewal policy is configured on the entitlement model and attached to a plan. It runs in one of three modes:
- Disabled — no renewal workflow; periods simply expire.
- Manual review — when the active period enters a configured lead window (in days), a renewal operation is opened for a person to review, approve, retry, or cancel.
- External — a trusted external system decides when to renew, identified by a policy key.
Configuring renewal policies is a Configuration-API task; see the developer Entitlement Operations walkthrough.